FAQ'S

Faqs

March 24, 20212025-07-27 11:55

Below, you will find a list of the questions most frequently asked by our guests.

FAQ'S

Questions & Answers

1. Where is Pujing Waiting Hotel located? Pujing Waiting Hotel is located in the Huangpu District of Shanghai, just steps from Xinzang Road Subway Station (Line 1), providing direct access to the city’s core. It is ideally situated near People’s Square, offering easy access to major attractions.

 

2. What is the closest metro station? The closest metro station is Xinzang Road Station (Line 1), which is just a 1-2 minute walk from the hotel. This line connects directly to People’s Square, The Bund, Nanjing Road, and Shanghai Railway Station.

 

3. Does the hotel offer airport transfers? No, Pujing Waiting Hotel does not offer a dedicated airport shuttle service. However, guests can easily reach the hotel via the Shanghai Metro. From Pudong International Airport (PVG), take the Maglev to Longyang Road, then transfer to Metro Line 2 to People’s Square, and switch to Line 1 to Xinzang Road. From Hongqiao Airport (SHA), take Metro Line 10 to Hanyang Road, then transfer to Line 1 to Xinzang Road.

 

4. How far is the hotel from Shanghai Pudong International Airport? Pudong International Airport (PVG) is approximately 45-60 kilometers away, which is about a 60-90 minute journey by taxi or a combination of Maglev and Metro.

 

5. How far is the hotel from Shanghai Hongqiao Airport and Railway Station? Shanghai Hongqiao Airport and Hongqiao Railway Station are approximately 18 kilometers away. The journey takes about 40-50 minutes by taxi or 30-40 minutes via Metro (Line 10 to Line 1).

 

6. What are the check-in and check-out times?

  • Check-in: 2:00 PM (14:00)
  • Check-out: 12:00 PM (noon) Early check-in or late check-out is subject to room availability and may incur an additional fee.
 

7. Is there a 24-hour front desk? Yes, Pujing Waiting Hotel has a 24-hour front desk to assist guests with check-in, check-out, luggage storage, and any inquiries or requests at any time of day.

 

8. Does the hotel offer free Wi-Fi? Yes, complimentary high-speed Wi-Fi is available throughout the hotel, including in all guest rooms.

 

9. Is the hotel property non-smoking? Yes, Pujing Waiting Hotel is a non-smoking property. Smoking is not permitted in guest rooms or indoor public areas.

 

10. What room types are available? The hotel offers a range of room types to suit different needs, including Standard Rooms, Deluxe Rooms, and Family Rooms. All rooms are designed for comfort and feature modern amenities.

 

11. Can I request an extra bed or a crib for my room? Extra bed and crib policies vary by room type and availability. Guests are advised to contact the hotel directly before arrival to inquire about and request these amenities.

 

12. Are children welcome at the hotel? Yes, children of all ages are welcome. The hotel is family-friendly and can accommodate families in its larger room categories.

 

13. Does the hotel have an on-site restaurant or serve breakfast? The hotel may offer a breakfast service. Guests should confirm availability and options (Western and/or Chinese) with the front desk upon arrival or when booking.

 

14. Is parking available at the hotel? Parking availability is limited in the city center. Guests are advised to contact the hotel directly to inquire about parking options and any associated fees.

 

15. What languages do the staff speak? The front desk staff typically speak Mandarin and English. They are ready to assist international guests with their needs.

 

16. Does the hotel offer luggage storage? Yes, the hotel provides complimentary luggage storage service for guests before check-in and after check-out.

 

17. What amenities are included in the guest rooms? Guest rooms are equipped with essential amenities, including air conditioning, a flat-screen TV, a private bathroom with hot water, toiletries, a work desk, and multi-standard power outlets.

 

18. Is there a fitness center or spa at the hotel? Pujing Waiting Hotel does not have an on-site fitness center or spa. However, the surrounding area has numerous gyms and wellness centers that guests can access.

 

19. Is the hotel accessible for guests with reduced mobility? The hotel may have limited accessibility features. Guests with specific accessibility needs are strongly encouraged to contact the hotel directly before booking to confirm if the property can accommodate their requirements.

 

20. How can I make a reservation or contact the hotel? Reservations can be made through major online travel agencies (OTAs) like Trip.com, Booking.com, or Ctrip. For direct inquiries, guests can contact the hotel via phone or email (if available) through the booking platform.

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